Supplies on forklift

Resources

Order Guidelines

  • Orders can be started 10 business days before your delivery/ pick up date. We recommend shopping frequently in order to maximize our inventory!

  • The deadline for ordering is 12:00pm two business days prior to delivery/pick up. For example, the deadline for a Wednesday delivery is the previous Monday at noon. The deadline for a Tuesday delivery is the previous Friday at noon. 

  • Please pay attention to pack size, item limits and expiration dates on inventory.

  • Unsubmitted orders will remain in the program’s unsubmitted orders for 24 hours or the order deadline (whichever comes first) before items are returned to stock and the order is deleted.

  • All orders, pick up or delivery, must be at least 500 pounds.

     

Delivery and Pick-up Instructions

 

Heartland Hub How To Guides

Step by Step PDFS

How to Order

How to Enter Service Statistics

How to Log In

How to Reset Password

How to Edit an Order

How to View Statements and Pay Invoices

 

Video Tutorials

How to order

How to Enter Service Statistics Video Tutorial